State Farm® Insurance Agent Chris Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Adilene Cuevas
August 11, 2026
5
out of
5
rating by Adilene Cuevas
"Gabriela was very helpful with quickly adding a new vehicle to my policy. She was very professional and explained with details. Thank you!"
We responded:
"Such a pleasure to work with you and you’re family!!"
emil garcia
August 10, 2026
5
out of
5
rating by emil garcia
"I had a great experience working with my Noame. She was extremely knowledgeable, professional, and genuinely helpful throughout the entire process. She took the time to explain my options clearly, answer all of my questions, and make sure I understood the coverage that was best for my needs.
What I appreciated most was her patience and attention to detail. I never felt rushed or pressured into making a decision. They made what can sometimes be a confusing process feel simple and straightforward.
I highly recommend her to anyone looking for an insurance agent who is knowledgeable, responsive, and truly cares about helping their clients. Excellent service from start to finish!"
We responded:
"Thank you, Emil, for sharing your experience! I'm glad to hear that Noame was able to provide you with such knowledgeable and attentive service. It's important to us that you feel informed and comfortable with your insurance choices. We appreciate your recommendation and are here if you need anything else!"
Scottina Hall
August 7, 2026
5
out of
5
rating by Scottina Hall
"My niece, Noreen, signed up with Angelica for renters' insurance & she was extremely helpful."
We responded:
"Scottina, thank you for taking the time to leave us a review! I'm glad to hear that Angelica was able to assist Noreen with her renters' insurance. We always aim to be helpful and make the process smooth. We're always happy to help if anything comes up."
REN Xue
August 7, 2026
5
out of
5
rating by REN Xue
"Jie was an amazing agent and helped me a lot. Highly recommended! 👍👍👍"
We responded:
"Thank you, REN Xue! I'm glad to hear that Jie was able to assist you so well. We appreciate your recommendation and are here if you need anything else. Thanks for choosing us!"
Lisa Bender
August 7, 2026
5
out of
5
rating by Lisa Bender
"Jose Goes above and beyond with a courteous smile Always brings me a little bit of a laugh when we have our phone conversations Instead of just strictly business, I feel like i’m actually important and not just another number. Which isn’t easy to come by in this industry believe me I’ve shopped around. Will even take my call on vacation!"
We responded:
"Thank you, Lisa! I'm really happy to hear that Jose has made such a positive impact on your experience with us. It's important to us that you feel valued and not just another number. We're glad to have you as part of our office family. Let us know if we can help with anything else!"
kai zhang
August 7, 2026
5
out of
5
rating by kai zhang
"I highly recommend this State Farm Kaleb! He reacts incredibly fast and provides quotes right on time. On top of the great communication, he offered me an excellent price on my new Tesla insurance. If you need a reliable agent who moves quickly and has great rates, this is the office to choose!"
We responded:
"Thank you, Kai! I'm glad to hear that Kaleb was able to assist you quickly and provide a great rate for your Tesla insurance. We strive to offer prompt service and competitive pricing. Let us know if we can help with anything else!"
Diana Fuentes
August 6, 2026
5
out of
5
rating by Diana Fuentes
"Muy Buen servicio, Muy Amables y siempre ayudan ah Resolver Cualquier cosa que necesites❤️"
We responded:
"¡Gracias por tu reseña, Diana! Me alegra saber que te sientes bien atendida y que nuestro equipo ha sido útil para resolver tus necesidades. Estamos aquí para lo que necesites. ¡Gracias por elegirnos!"
Dennis Kumabe
August 6, 2026
5
out of
5
rating by Dennis Kumabe
"Gabriela. Was very professional.
Understanding . And very persuasive. Your agency is very good. Good agents. Thoughtful.
Professional. I like a lot."
We responded:
"Thank you, Dennis! I'm glad to hear that Gabriela made such a positive impression with her professionalism and understanding. We strive to provide thoughtful and persuasive service, and it's great to know you appreciate our efforts. We're happy to have you with us. Let us know if we can help with anything else!"
Rodrigo Ramos
August 5, 2026
5
out of
5
rating by Rodrigo Ramos
"Gaby was so friendly and helpfully with my car policy"
We responded:
"Rodrigo, thank you for taking the time to leave us a review! I'm happy to hear that Gaby was friendly and helpful with your car policy. We appreciate your support!"
Owen
July 30, 2026
5
out of
5
rating by Owen
"Jie is very helpful and supportive in helping me solve my problem. The service at this office is excellent, and I highly recommend this place."
We responded:
"Owen, thank you for taking the time to leave us a review! I'm happy to hear that Jie was able to assist you and that you found our service excellent. We appreciate your recommendation and are here if you need anything else!"
R Ethel
July 29, 2026
5
out of
5
rating by R Ethel
"This is a great office. I started with them about five years ago because they were open on Saturdays. The staff are Conscientious and friendly.
Recently I’ve been working with Kaleb. He helped me put together a package for supplemental healthcare. In the last week, hehelped me update my homeowners and car insurance."
We responded:
"Thank you, R Ethel! I'm happy to hear that our office has been a great fit for you over the years. It's wonderful that Kaleb has been able to assist you with your supplemental healthcare package and updates to your homeowners and car insurance. We appreciate your kind words about our team's conscientious and friendly service. Let us know if we can help with anything else!"
Annie
July 28, 2026
5
out of
5
rating by Annie
"Kaleb Muse at Chris Jones’s State Farm office is awesome! You get the kind of personal, one-on-one service you’d expect from a small local agency, but with the coverage and backing of a big national company like State Farm. Kaleb is always friendly, responsive, and takes the time to explain everything without making you feel rushed. Highly recommend if you’re looking for someone who genuinely cares about their customers!"
We responded:
"Thank you, Annie! I'm really glad to hear that Kaleb has been providing you with such personal and attentive service. It's important to us that you feel well-informed and valued. We appreciate your recommendation and are here if you need anything else!"
Cristian Garcia
July 24, 2026
5
out of
5
rating by Cristian Garcia
"Excellent service and a very efficient person"
We responded:
"Cristian, thank you for taking the time to leave us a review! I'm happy to hear you found our service excellent and efficient. We strive to provide the best experience possible. Let us know if we can help with anything else!"
Christine Bush
July 24, 2026
5
out of
5
rating by Christine Bush
"Always very responsive when needed! Venessa has always been very helpful and Kaleb recently was able to provide amazing customer service and support to answer all my questions"
We responded:
"Christine, I'm thrilled to hear that you find us very responsive! We're pleased to provide prompt assistance whenever you require it. Thank you for recognizing our commitment to excellent service. If you ever have any insurance needs, feel free to reach out - we're here to help! - Chris Jones, State Farm Insurance Agent, Bothell, WA"
孙祥开
July 23, 2026
5
out of
5
rating by 孙祥开
"Jie was very helpful, professional, and responsive. Great customer service. Highly recommend!"
We responded:
"Thank you, 孙祥开! I'm glad to hear that Jie provided you with such helpful and professional service. We appreciate your recommendation and are happy to have you as part of our office family. Let us know if we can help with anything else!"
edgar andrade
July 15, 2026
5
out of
5
rating by edgar andrade
"Gabriela is the best agency, she help me any time,any date.The best"
We responded:
"Thank you, Edgar! I'm glad to hear that Gabriela has been so helpful to you. We appreciate your kind words and are here for you whenever you need us. Feel free to reach out if you need anything else!"
Li Yu
July 11, 2026
5
out of
5
rating by Li Yu
"they are very nice!"
We responded:
"Li Yu, thank you for the 5 stars! I'm happy to hear you found our team to be nice. We always aim to provide a welcoming experience. Let us know if we can help with anything else!"
Kauri Bush
July 1, 2026
5
out of
5
rating by Kauri Bush
"Dana was incredibly helpful and easy to work with. His communication was excellent throughout the entire process, and he made sure I got set up with everything I needed without any hassle. He was efficient, straightforward, and professional. Highly recommend working with him!"
We responded:
"Kauri, thank you for taking the time to leave us a review! I'm happy to hear that Dana provided you with such excellent service and made the process smooth and efficient. Your recommendation means a lot to us. We're always here if you need anything else!"
Los Diaz
June 30, 2026
5
out of
5
rating by Los Diaz
"Shout out to Noame Guzman. She helped me secure my family's future with my life insurance policy that is within my budget."
We responded:
"Thank you, Los Diaz! I'm glad Noame was able to assist you in finding a life insurance policy that fits your budget and provides peace of mind for your family's future. We're here to help with any other needs you might have!"
suki Liu
June 30, 2026
5
out of
5
rating by suki Liu
"Hailey was very professional and helpful throughout the process. She explained all the insurance details clearly and thoroughly, making sure I understood the important points. She was very patient and considerate, and also took the time to communicate in Chinese, which made everything much easier for me. I really appreciate her excellent service and would highly recommend ner."
We responded:
"Thank you, Suki! I'm happy to hear that Hailey was able to assist you so effectively and that her ability to communicate in Chinese made the process smoother for you. We appreciate your recommendation and are glad you had a positive experience with our office. Feel free to reach out if you need anything else!"
Jeffery Ferwerda
June 26, 2026
5
out of
5
rating by Jeffery Ferwerda
"Very prompt and helpful service. Thank you so much!"
We responded:
"Jeffery, thank you for taking the time to leave us a review! I'm happy to hear that you found our service prompt and helpful. We appreciate your support!"
Kristen Wickersham
June 25, 2026
5
out of
5
rating by Kristen Wickersham
"Kaleb at State Farm is awesome! He was very knowledgeable about pricing, policies and answered our questions thoroughly. We would highly recommend!"
We responded:
"Kristen, thank you for taking the time to leave us a review! I'm happy to hear that Kaleb was able to provide you with the information you needed and that you found his assistance valuable. We appreciate your recommendation and are here if you have any more questions. Thanks for choosing us!"
Jennifer Farley
June 22, 2026
5
out of
5
rating by Jennifer Farley
"Noame Guzman was extremely helpful with my insurance needs today! She helped me find better rates for my life insurance policies that will work much better for my family. She was able to quickly get me a copy of our current auto insurance policy so I am able to finalize a recent purchase. Wonderful experience!!!"
We responded:
"Jennifer, thank you for taking the time to leave us a review! I'm happy to hear that Noame was able to assist you with your insurance needs and help you find better rates for your life insurance. It's great to know she could quickly provide the necessary documents for your auto insurance as well. We're always here to help if anything else comes up!"
Liz Rich
June 21, 2026
5
out of
5
rating by Liz Rich
"Great company and office to work with. Our direct contact, Kaleb, is always prompt in response, helpful and happy to assist. Highly recommend if you are in search of insurance of any kind."
We responded:
"Liz, thank you for taking the time to leave us a review! I'm glad to hear that Kaleb has been prompt and helpful in assisting you. We appreciate your recommendation and are happy to have you with us. Feel free to reach out if you need anything else!"
Osbaldo Abrego
June 20, 2026
4
out of
5
rating by Osbaldo Abrego
"Muy buena esperiencia solucionan todas tus dudas y muy amables las señoritas gaby y Angelica"
We responded:
"¡Gracias por tu reseña, Osbaldo! Me alegra saber que Gaby y Angélica pudieron ayudarte y resolver tus dudas. Siempre estamos aquí para ofrecer un servicio amable y eficiente. No dudes en contactarnos si necesitas algo más."