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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lori Dunaway

Lori Dunaway

October 12, 2024

5  out of  5
rating by Lori Dunaway
"Karla Montoya is the GREATEST. We relocated from out of state with no clue as to what type of coverages were required. She was very responsive, patient and knowledgeable with the types of coverages provided. She even took the time to explain line by line what each item covered. Wish we could clone her so she could help everyone. You are awesome Karla! Keep up the great work!"
We responded:
"Lori, thank you for your wonderful review! I'm happy to hear that Karla was able to assist you so effectively during your relocation. Her dedication to explaining each coverage detail and ensuring you felt informed is truly commendable. We are grateful to have her on our team. If you need any further assistance, please don't hesitate to reach out. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Katie G

October 11, 2024

5  out of  5
rating by Katie G
"Jose is great!! He’s prompt! Clear with communication and easy to get a hold of and responds very timely!! Love chatting with him!!"
We responded:
"We are so lucky to have Jose Garcia on our team and to have you as a client for over a decade! We appreciate you God Mother Katie!"
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Karl Seuring

October 5, 2024

5  out of  5
rating by Karl Seuring
"Great service and attention to detail."
We responded:
"Karl, thank you for your wonderful review! I'm glad you appreciated our service and attention to detail. Your satisfaction is very important to us. If you ever need further assistance, don't hesitate to reach out. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Aslam Zavairi

October 3, 2024

5  out of  5
rating by Aslam Zavairi
"BEST Services from Karla Montoya ,she is fast accurate and available right away . We recommend her for her professional services ..."
We responded:
"Thank you, Aslam, for your wonderful review! We're glad to hear that Karla provided you with fast, accurate, and professional service. We appreciate your recommendation and are always here to assist with any future needs. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Carly C

October 2, 2024

5  out of  5
rating by Carly C
"thanks Wendy for the professional and patient service, answering my questions, proactively thinking better insurance plan for us! Thank you!"
We responded:
"Wendy, thank you for your kind words! I'm glad to hear that Wendy provided you with professional and patient service, answering your questions and proactively thinking of a better insurance plan for you. We appreciate your feedback and are always here to help with any future needs. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Wenwen Li

October 1, 2024

5  out of  5
rating by Wenwen Li
"Karla is great with my quote! I got the perfect price and professional service."
We responded:
"Karla is indeed fantastic! I'm glad you received the perfect price and professional service. Your satisfaction is our priority, and we're here for any future needs you might have. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Mike Su

September 28, 2024

5  out of  5
rating by Mike Su
"Chris Jones - State Farm Insurance Bothell Office is a very professional insurance agent. From last week to this week, I have called several times to inquire about insurance issues related to our property and vehicles, Yusheng has patiently and professionally answered and helped me every time, and provided me with good advice. There were times when I forgot it was non working hours after work, Whenever I had any questions, he would reply to me quickly by phone or email, and the documents I needed could be sent to me quickly, especially regarding the insurance issues related to rental properties that I am very concerned about, he was able to accurately and professionally tell me, which has relieved me of risks and concerns, and made me feel their excellent service. Thank you, Yusheng!"
We responded:
"Wow Mike, thank you for your incredibly kind review! I’m glad we could assist you with your property and vehicle insurance inquiries. We take pride in our patience and professionalism, so it’s wonderful to hear it made a positive impact, especially with your rental property concerns. We aim to provide quick and accurate service, even beyond regular hours, and it’s great to see that reflected in your experience. If you have any more questions or need further assistance, please don't hesitate to reach out. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Huan Li

September 27, 2024

5  out of  5
rating by Huan Li
"Karla is very nice and very good , thank you so much to your help"
We responded:
"Thank you, Huan! I'm happy to hear that Karla was able to assist you so well. We appreciate your kind words and are always here to help with any future needs. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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ghchg Xin

September 27, 2024

5  out of  5
rating by ghchg Xin
"yushenghuang 👍🏻👍🏻👍🏻👍🏻"
We responded:
"Thank you, Peilin, for the wonderful 5-star rating! I'm happy to know you had a positive experience with the team. If you ever need further assistance, we're here to help. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Tobi Crabtree

September 23, 2024

5  out of  5
rating by Tobi Crabtree
"Noame has been so helpful and patient with me. I am naive with this insurance stuff and she really helped me understand and made sure I had the correct policies for my needs. Thank you so much Noame!"
We responded:
"Tobi, thank you for your kind words! I'm glad to hear that Noame was able to assist you and ensure you had the right policies for your needs. We appreciate your trust in our office and are always here to help with any future questions or needs. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Christine Velasquez

September 13, 2024

5  out of  5
rating by Christine Velasquez
"I had an amazing experience working with Noame G. at Chris Jones' Agency! From out first time interacting, Noame made me feel like a valued client rather than just another policy number. They took the time to listen to my concerns and really understood what I was looking for in an insurance plan. What stood out the most was Noame's patience and clarity which turned what I usually find to be a complicated process into something surprisingly straightforward. If you’re in need of an insurance agent who is not only knowledgeable but also incredibly personable, I wholeheartedly recommend Noame. They truly made a difference in navigating my insurance needs and gave me peace of mind."
We responded:
"Christine, thank you for sharing your wonderful experience with Noame at our agency! I'm glad to hear that Noame made you feel valued and took the time to understand your insurance needs. It's great to know that their patience and clarity helped simplify the process for you. We appreciate your recommendation and are here for any future assistance you might need. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Pearl Dennis

September 13, 2024

5  out of  5
rating by Pearl Dennis
"Naomi Guzman has it been a real good help she does things that you know I asked and if I don't understand she explains them to me she is a very sweet and lovable person I wouldn't want I would have her than anybody else"
We responded:
"Thank you, Pearl, for your wonderful review! I'm glad Naomi has been able to assist you effectively and provide clear explanations. It's great to hear that you find her sweet and lovable. We truly appreciate your kind words and are here for any future needs or questions you may have. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Ziyue Ouyang

September 10, 2024

5  out of  5
rating by Ziyue Ouyang
"Yusheng Huang 帮了我很多忙,他很有耐心,帮我解决了我保险上的问题,也帮我找到了解决方法。"
We responded:
"感谢您的评价,Ziyue! 很高兴听到 Yusheng 帮助您解决了保险问题,并且他耐心地为您找到了解决方法。我们为有 Yusheng 这样的团队成员感到自豪。如果您有任何其他问题或需要进一步的帮助,请随时联系我们。 - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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shane frassato

September 7, 2024

5  out of  5
rating by shane frassato
"Sincere Thanks for Your Honesty and Integrity Dear Yusheng, I want to take a moment to express my gratitude for your honesty and transparency throughout the process. I truly appreciate how you didn’t focus on just selling based on price, but rather emphasized the importance of the right coverage. It’s refreshing to work with someone who genuinely cares about their clients and their needs. Your integrity and dedication have made a lasting impression, and I am grateful to have an agent like you. Thank you once again for your professionalism and for guiding me with the truth. Sincerely Cony Le"
We responded:
"Shane, Thank you for your kind words and for taking the time to share your experience. I'm glad to hear that Yusheng's honesty and dedication made a positive impact on you. We always strive to prioritize our clients' needs and ensure they have the right coverage. Your appreciation means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Cony Lee

September 7, 2024

5  out of  5
rating by Cony Lee
"Yusheng is the best insurance agent!!!"
We responded:
"Thank you, Cony! We're glad to know Yusheng provided you with excellent service. Your feedback is much appreciated. If you need any further assistance, feel free to reach out. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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J COHO

September 3, 2024

5  out of  5
rating by J COHO
"Yusheng Huang, my agent, has been very responsible. Every time I have a problem asking him, I can always get a timely response and detailed explanation."
We responded:
"Thank you, J, for your positive review! I'm glad to hear that Yusheng has been responsible and responsive to your needs. Providing timely responses and detailed explanations is something we strive for. If you have any further questions or need assistance, feel free to reach out anytime. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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kevin Cui

September 3, 2024

5  out of  5
rating by kevin Cui
"Yusheng is great agent. He helped me insure both my cars, and he was very patient and friendly. Every time we had a question about insurance, he would reply to us promptly. I have already recommended him to my friends. He is truly outstanding."
We responded:
"Kevin, thank you for your wonderful review! I'm glad to hear that Yusheng was able to assist you with insuring both of your cars and that his patience and friendliness made a positive impact. It's great to know that he has been prompt in addressing your insurance questions. We appreciate your recommendation to your friends and are grateful for your support. If you need any further assistance, don't hesitate to reach out. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Bobbie Gaines

August 30, 2024

5  out of  5
rating by Bobbie Gaines
"So glad Sherry answered my call today! She answered all the questions I had and help me save some money that I didn’t realize I could! I will definitely be asking for her from now on. She is an absolute pleasure and knows her insurance! Thank you, Sherry for being such A beautiful soul!"
We responded:
"Bobbie, thank you for your wonderful review! I'm glad Sherry could assist you and help you save some money. She truly is knowledgeable and a pleasure to work with. We appreciate your kind words and look forward to assisting you with any future needs. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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sue wan

August 30, 2024

5  out of  5
rating by sue wan
"My agent Orlando Stanford was great and professional. He helped to explain the policy coverage options and recommended the right coverage to me. I highly recommend him."
We responded:
"Sue, thank you for your wonderful review! I'm glad Orlando was able to assist you professionally and help you find the right coverage. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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R Li

August 30, 2024

5  out of  5
rating by R Li
"I can’t say enough good things about Yusheng as my auto insurance agent. He has been consistently reliable and always goes above and beyond whenever I need assistance. No matter what I ask for, he responds with a positive attitude and genuine willingness to help. It’s rare to find someone who truly cares about their clients like YuSheng does. Highly recommend his services to anyone in need of a dependable and personable insurance agent!"
We responded:
"Hi, thank you for your wonderful review! I'm glad to hear that Yusheng has been consistently reliable and goes above and beyond to assist you. It's great to know that his positive attitude and genuine willingness to help have made a difference. We appreciate your recommendation and are here for any future needs you may have. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Bill Kill

August 29, 2024

5  out of  5
rating by Bill Kill
"YuSheng is a great agent!"
We responded:
"Thank you, Bill! I'm happy to hear that YuSheng provided you with great service. We appreciate your feedback and look forward to assisting you with any future needs. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Yilan Wu

August 29, 2024

5  out of  5
rating by Yilan Wu
"Yusheng Huang is an outstanding Chinese agent who provided invaluable assistance with my claims. He is incredibly professional and patient, and his help saved me a significant amount of time during my extremely busy work schedule."
We responded:
"Yilan, thank you for your wonderful review. I'm glad to hear that Yusheng provided you with professional and patient assistance. It's great that his help made a difference in managing your claims and saving you time. If you need any further assistance, please don't hesitate to reach out. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Jordan Van Voast

August 28, 2024

5  out of  5
rating by Jordan Van Voast
"Kaleb was very patient answering my many questions about my changing insurance needs. Premium costs have risen, especially auto, but still favorable compared to GEICO. If you do a price comparison, make sure you check what is covered in each quote."
We responded:
"Thank you, Jordan! We appreciate your kind words. I'm glad Kaleb could assist with your questions and changing insurance needs. We understand that premium costs can be a concern, and we strive to offer competitive rates. If you have any more questions or need further assistance, feel free to reach out. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Huan Guo

August 27, 2024

5  out of  5
rating by Huan Guo
"Yusheng helped me check my Bellevue office insurance. And he helped me call for claims. I need to find a right service shop to repair my car. Yusheng proactively helped contact service shops and helped me find a good one. I really appreciate what Yusheng did."
We responded:
"Huan, thank you for your review. I'm glad Yusheng was able to assist you with your insurance and claims process. It's great to know he helped you find a reliable service shop for your car repair. We appreciate your feedback and are here for any future needs. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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rhea chow

August 26, 2024

5  out of  5
rating by rhea chow
"Yusheng is helping me check my Bellevue office insurance. I'm a new driver, and he's educating me about insurance."
We responded:
"Thank you for your positive review! I'm glad Yusheng could assist you with your Bellevue office insurance and provide valuable information as a new driver. We're here for any future questions or needs you may have. - Chris Jones - State Farm Insurance Agent, Bothell, WA"