Reviews

"Sherry Bells of the Chris Jones State Farm agency is a rare agent who is kind and caring, knowledgeable and shares that knowledge to get her clients the best possible policies. She is exceptional at any price, and I have had policies in the past with Chubb, Allstate, nationwide, and others. Not only is Sherry personable and great at her job, but the premiums are the most reasonable I've found for what I needed. I have home, auto and will soon have an umbrella policy with State Farm, and I sleep easy at night knowing that I am fully protected. Thank you Sherry and State Farm!"

"Update: 1 year later added a new line of insurance. Naome Guzman returned my email so quickly & made sure I got all the info I needed. Entire process was a delight.

Switched my insurances and made some changes. Chris, Noame, & the whole office are really efficient, very helpful re: answering questions & getting things done. Super nice. Rates are competetive. Thanks everyone!"

"I am getting a new auto quote via Gaby, she is professional, patient and kind, I really enjoyed working with her and would highly recommend anyone to get the insurance with her and the agency."

"Dana was awesome to work with! Thank you, Dana for all your help!"

"Got my policy with Jie, everything was smoothly dealt with. Communication is timely and convenient. She is super responsible and goes beyond the norm. I was able to check with her with claims and instructions when I needed them the most."

"A special thank-you to Noame Guzman for being so helpful and attentive! I really appreciate the friendly service and care. Thank you for making my experience with the office such a positive one!"

"Noame Guzman Was great and helped me with my issue quite quickly which was so helpful! Appreciate her promptness and kindness."

"wrong VIN of my vehicle in insurance card"

"Noame called back to get my vehicle added to my current policy. She was very professional and pleasant to work with. Took less than 2 minutes and no hassle."

"I had a great experience with Jose Garcia! He was very thorough with the information, kind, and had such great energy. He made sure to ask me a couple of times if I had any questions, and he let me know that he’s always available to help if I ever need anything. He was genuinely very helpful, and I really appreciate how easy and comfortable he made the process of reviewing my policy. Great experience with him and excellent customer service. Thank you, Jose!"

"Had a great experience working with Sherry! She replied to my inquiry the same morning and got on a call with me that afternoon to go over my auto insurance quote. She explained the policy clearly and made the whole process quick and painless. Professional, responsive, and genuinely helpful!"

"Gabriella helped me figure.out my bill today ! Very pleasant and professional!!!"

"Angela O has been great to work with! I have had a few items that I needed looked into and better understanding and she helped me through the whole situation! I definitely recommend request to work with her! Thank you Angela for all your help!"

"Sherry is hands down the best! Responsive, professional and friendly. Definitely would recommend Sherry and this agency!!"

"Sherry has been absolutely amazing! She is taking care of my whole family and all my friends. We refer everyone. Full stop. Chris Jones State Farm is the best agent I’ve ever had."

"Excellent service. Gaby took the time to do real research into my options for resolving a problem I was having on my end. It wasn't the "flowchart" experience I get from a lot of other companies when calling support, where it's clear the agent isn't familiar with the product in any detail. Gaby clearly understands their products and the system used to manage them, and it's that proficiency that ultimately led to the best possible solution for my need. It's becoming an increasingly rare thing to find.

I've been with this company for ~11 years, and it's experiences like this that keep me from bothering to look elsewhere."

"Big shoutout to Gaby! She was incredibly knowledgeable and answered all of my questions with ease. Her customer service is truly top-notch. I couldn't have asked for a better experience."

"I had a great experience working with Yunying Qu. She is very professional, patient, and knowledgeable. She took the time to explain everything clearly and answered all of my questions. The whole process was smooth and efficient, and she handled everything quickly and professionally.

I really appreciate her excellent service and attention to detail. I would definitely recommend Yunying Qu to anyone looking for a reliable and professional insurance agent!"

"I loved working with Noame Guzman. She was so helpful and responsive. I am glad she was my insurance agent specialist. Thank you! Andreea Dunca"

"Jie is incredibly knowledgeable, experienced, and truly cares about her clients. When I was shopping for insurance, she took the time to explain everything clearly and gave me so many helpful suggestions and important reminders. Her advice helped me avoid a lot of unnecessary mistakes and saved me from taking many wrong turns.

What really stands out is how responsive and patient she is. She always gets back to me quickly, takes the time to answer all my questions, and never makes me feel rushed or like I’m asking too many questions. She is extremely efficient, responsible, and always goes above and beyond to make sure I feel supported.

It’s rare to find someone who is not only highly experienced and professional, but also genuinely cares about doing what’s best for her clients. I’m very grateful for all her help and support. If you’re looking for an insurance agent you can truly trust, I highly recommend Jie!"

"I went into State Farm Insurance today and worked with Noame Guzman who is the Business Lines Specialist. Noame was so skilled at her job and helped me tremendously; I would not have been able to add new customers to my business without her expertise. She made the transition from progressive auto insurance to State Farm Insurance so easy. Thank you Noame for all your help today; you are amazing at your job and State Farm Insurance is lucky to have you on their team."

"Yusheng is help me to file a claim against geico that he is the best agent."

"I’ve been with State Farm for years, and Chris Jones and his team continue to impress me. They’ve never felt like a cookie-cutter insurance company — which is good, because insurance is confusing enough without feeling like you’re talking to a robot. 😂

I recently spoke with Kaleb, who walked me through my PIP, rental car coverage, and renters insurance in actual human language. He was knowledgeable, patient, never rushed me, and there was zero pressure to upsell.

It genuinely felt like he cared that I understood what I’m paying for — imagine that! 😄 Another reminder of why I’ve stayed with Chris Jones and his State Farm team all these years!"

"Gabriela was very helpful with quickly adding a new vehicle to my policy. She was very professional and explained with details. Thank you!"

"I had a great experience working with my Noame. She was extremely knowledgeable, professional, and genuinely helpful throughout the entire process. She took the time to explain my options clearly, answer all of my questions, and make sure I understood the coverage that was best for my needs.

What I appreciated most was her patience and attention to detail. I never felt rushed or pressured into making a decision. They made what can sometimes be a confusing process feel simple and straightforward.

I highly recommend her to anyone looking for an insurance agent who is knowledgeable, responsive, and truly cares about helping their clients. Excellent service from start to finish!"