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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Travis Barth

September 24, 2026

5  out of  5
rating by Travis Barth
"Excellent service. Gaby took the time to do real research into my options for resolving a problem I was having on my end. It wasn't the "flowchart" experience I get from a lot of other companies when calling support, where it's clear the agent isn't familiar with the product in any detail. Gaby clearly understands their products and the system used to manage them, and it's that proficiency that ultimately led to the best possible solution for my need. It's becoming an increasingly rare thing to find.

I've been with this company for ~11 years, and it's experiences like this that keep me from bothering to look elsewhere."
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kapil kapoor

September 24, 2026

5  out of  5
rating by kapil kapoor
"Big shoutout to Gaby! She was incredibly knowledgeable and answered all of my questions with ease. Her customer service is truly top-notch. I couldn't have asked for a better experience."
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Let's may skin care

September 18, 2026

5  out of  5
rating by Let's may skin care
"I had a great experience working with Yunying Qu. She is very professional, patient, and knowledgeable. She took the time to explain everything clearly and answered all of my questions. The whole process was smooth and efficient, and she handled everything quickly and professionally.

I really appreciate her excellent service and attention to detail. I would definitely recommend Yunying Qu to anyone looking for a reliable and professional insurance agent!"
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Andreea Dunca

September 18, 2026

5  out of  5
rating by Andreea Dunca
"I loved working with Noame Guzman. She was so helpful and responsive. I am glad she was my insurance agent specialist. Thank you! Andreea Dunca"
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Yuan Gao

September 14, 2026

5  out of  5
rating by Yuan Gao
"Jie is incredibly knowledgeable, experienced, and truly cares about her clients. When I was shopping for insurance, she took the time to explain everything clearly and gave me so many helpful suggestions and important reminders. Her advice helped me avoid a lot of unnecessary mistakes and saved me from taking many wrong turns.

What really stands out is how responsive and patient she is. She always gets back to me quickly, takes the time to answer all my questions, and never makes me feel rushed or like I’m asking too many questions. She is extremely efficient, responsible, and always goes above and beyond to make sure I feel supported.

It’s rare to find someone who is not only highly experienced and professional, but also genuinely cares about doing what’s best for her clients. I’m very grateful for all her help and support. If you’re looking for an insurance agent you can truly trust, I highly recommend Jie!"
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Helen Jentry

September 4, 2026

5  out of  5
rating by Helen Jentry
"I went into State Farm Insurance today and worked with Noame Guzman who is the Business Lines Specialist. Noame was so skilled at her job and helped me tremendously; I would not have been able to add new customers to my business without her expertise. She made the transition from progressive auto insurance to State Farm Insurance so easy. Thank you Noame for all your help today; you are amazing at your job and State Farm Insurance is lucky to have you on their team."
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J i a n h o n g “雪山飞狐记录美国” H u a n g

September 4, 2026

5  out of  5
rating by J i a n h o n g “雪山飞狐记录美国” H u a n g
"Yusheng is help me to file a claim against geico that he is the best agent."
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Krista Fritsche

August 20, 2026

5  out of  5
rating by Krista Fritsche
"I’ve been with State Farm for years, and Chris Jones and his team continue to impress me. They’ve never felt like a cookie-cutter insurance company — which is good, because insurance is confusing enough without feeling like you’re talking to a robot. 😂

I recently spoke with Kaleb, who walked me through my PIP, rental car coverage, and renters insurance in actual human language. He was knowledgeable, patient, never rushed me, and there was zero pressure to upsell.

It genuinely felt like he cared that I understood what I’m paying for — imagine that! 😄 Another reminder of why I’ve stayed with Chris Jones and his State Farm team all these years!"
We responded:
"Thank you, Krista, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Jay Cuevas

August 11, 2026

5  out of  5
rating by Jay Cuevas
"Gabriela was very helpful with quickly adding a new vehicle to my policy. She was very professional and explained with details. Thank you!"
We responded:
"Such a pleasure to work with you and you’re family!!"
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emil garcia

August 10, 2026

5  out of  5
rating by emil garcia
"I had a great experience working with my Noame. She was extremely knowledgeable, professional, and genuinely helpful throughout the entire process. She took the time to explain my options clearly, answer all of my questions, and make sure I understood the coverage that was best for my needs.

What I appreciated most was her patience and attention to detail. I never felt rushed or pressured into making a decision. They made what can sometimes be a confusing process feel simple and straightforward.

I highly recommend her to anyone looking for an insurance agent who is knowledgeable, responsive, and truly cares about helping their clients. Excellent service from start to finish!"
We responded:
"Thank you, Emil, for sharing your experience! I'm glad to hear that Noame was able to provide you with such knowledgeable and attentive service. It's important to us that you feel informed and comfortable with your insurance choices. We appreciate your recommendation and are here if you need anything else!"
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Scottina Hall

August 7, 2026

5  out of  5
rating by Scottina Hall
"My niece, Noreen, signed up with Angelica for renters' insurance & she was extremely helpful."
We responded:
"Scottina, thank you for taking the time to leave us a review! I'm glad to hear that Angelica was able to assist Noreen with her renters' insurance. We always aim to be helpful and make the process smooth. We're always happy to help if anything comes up."
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REN Xue

August 7, 2026

5  out of  5
rating by REN Xue
"Jie was an amazing agent and helped me a lot. Highly recommended! 👍👍👍"
We responded:
"Thank you, REN Xue! I'm glad to hear that Jie was able to assist you so well. We appreciate your recommendation and are here if you need anything else. Thanks for choosing us!"
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Lisa Bender

August 7, 2026

5  out of  5
rating by Lisa Bender
"Jose Goes above and beyond with a courteous smile Always brings me a little bit of a laugh when we have our phone conversations Instead of just strictly business, I feel like i’m actually important and not just another number. Which isn’t easy to come by in this industry believe me I’ve shopped around. Will even take my call on vacation!"
We responded:
"Thank you, Lisa! I'm really happy to hear that Jose has made such a positive impact on your experience with us. It's important to us that you feel valued and not just another number. We're glad to have you as part of our office family. Let us know if we can help with anything else!"
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kai zhang

August 7, 2026

5  out of  5
rating by kai zhang
"I highly recommend this State Farm Kaleb! He reacts incredibly fast and provides quotes right on time. On top of the great communication, he offered me an excellent price on my new Tesla insurance. If you need a reliable agent who moves quickly and has great rates, this is the office to choose!"
We responded:
"Thank you, Kai! I'm glad to hear that Kaleb was able to assist you quickly and provide a great rate for your Tesla insurance. We strive to offer prompt service and competitive pricing. Let us know if we can help with anything else!"
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Diana Fuentes

August 6, 2026

5  out of  5
rating by Diana Fuentes
"Muy Buen servicio, Muy Amables y siempre ayudan ah Resolver Cualquier cosa que necesites❤️"
We responded:
"¡Gracias por tu reseña, Diana! Me alegra saber que te sientes bien atendida y que nuestro equipo ha sido útil para resolver tus necesidades. Estamos aquí para lo que necesites. ¡Gracias por elegirnos!"
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Dennis Kumabe

August 6, 2026

5  out of  5
rating by Dennis Kumabe
"Gabriela. Was very professional.
Understanding . And very persuasive. Your agency is very good. Good agents. Thoughtful.
Professional. I like a lot."
We responded:
"Thank you, Dennis! I'm glad to hear that Gabriela made such a positive impression with her professionalism and understanding. We strive to provide thoughtful and persuasive service, and it's great to know you appreciate our efforts. We're happy to have you with us. Let us know if we can help with anything else!"
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Rodrigo Ramos

August 5, 2026

5  out of  5
rating by Rodrigo Ramos
"Gaby was so friendly and helpfully with my car policy"
We responded:
"Rodrigo, thank you for taking the time to leave us a review! I'm happy to hear that Gaby was friendly and helpful with your car policy. We appreciate your support!"
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Owen

July 30, 2026

5  out of  5
rating by Owen
"Jie is very helpful and supportive in helping me solve my problem. The service at this office is excellent, and I highly recommend this place."
We responded:
"Owen, thank you for taking the time to leave us a review! I'm happy to hear that Jie was able to assist you and that you found our service excellent. We appreciate your recommendation and are here if you need anything else!"
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R Ethel

July 29, 2026

5  out of  5
rating by R Ethel
"This is a great office. I started with them about five years ago because they were open on Saturdays. The staff are Conscientious and friendly.
Recently I’ve been working with Kaleb. He helped me put together a package for supplemental healthcare. In the last week, hehelped me update my homeowners and car insurance."
We responded:
"Thank you, R Ethel! I'm happy to hear that our office has been a great fit for you over the years. It's wonderful that Kaleb has been able to assist you with your supplemental healthcare package and updates to your homeowners and car insurance. We appreciate your kind words about our team's conscientious and friendly service. Let us know if we can help with anything else!"
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Annie

July 28, 2026

5  out of  5
rating by Annie
"Kaleb Muse at Chris Jones’s State Farm office is awesome! You get the kind of personal, one-on-one service you’d expect from a small local agency, but with the coverage and backing of a big national company like State Farm. Kaleb is always friendly, responsive, and takes the time to explain everything without making you feel rushed. Highly recommend if you’re looking for someone who genuinely cares about their customers!"
We responded:
"Thank you, Annie! I'm really glad to hear that Kaleb has been providing you with such personal and attentive service. It's important to us that you feel well-informed and valued. We appreciate your recommendation and are here if you need anything else!"
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Cristian Garcia

July 24, 2026

5  out of  5
rating by Cristian Garcia
"Excellent service and a very efficient person"
We responded:
"Cristian, thank you for taking the time to leave us a review! I'm happy to hear you found our service excellent and efficient. We strive to provide the best experience possible. Let us know if we can help with anything else!"
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Christine Bush

July 24, 2026

5  out of  5
rating by Christine Bush
"Always very responsive when needed! Venessa has always been very helpful and Kaleb recently was able to provide amazing customer service and support to answer all my questions"
We responded:
"Christine, I'm thrilled to hear that you find us very responsive! We're pleased to provide prompt assistance whenever you require it. Thank you for recognizing our commitment to excellent service. If you ever have any insurance needs, feel free to reach out - we're here to help! - Chris Jones, State Farm Insurance Agent, Bothell, WA"
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孙祥开

July 23, 2026

5  out of  5
rating by 孙祥开
"Jie was very helpful, professional, and responsive. Great customer service. Highly recommend!"
We responded:
"Thank you, 孙祥开! I'm glad to hear that Jie provided you with such helpful and professional service. We appreciate your recommendation and are happy to have you as part of our office family. Let us know if we can help with anything else!"
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edgar andrade

July 15, 2026

5  out of  5
rating by edgar andrade
"Gabriela is the best agency, she help me any time,any date.The best"
We responded:
"Thank you, Edgar! I'm glad to hear that Gabriela has been so helpful to you. We appreciate your kind words and are here for you whenever you need us. Feel free to reach out if you need anything else!"
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Li Yu

July 11, 2026

5  out of  5
rating by Li Yu
"they are very nice!"
We responded:
"Li Yu, thank you for the 5 stars! I'm happy to hear you found our team to be nice. We always aim to provide a welcoming experience. Let us know if we can help with anything else!"