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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cecilia Lynn

Cecilia Lynn

February 25, 2026

5  out of  5
rating by Cecilia Lynn
"I had the opportunity to talk to Gabby and she was so helpful and answered all my questions clearly and kindly 😊"
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Kristen Hordyk

February 24, 2026

5  out of  5
rating by Kristen Hordyk
"Morgan W. with Chris Jones is nothing but OUTSTANDING! As a Mortgage Loan Broker, I truly appreciate all that Morgan has done and has won my business by being so responsive and always on top of it. Thanks Morgan!"
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Jonaliza Monforte

February 23, 2026

5  out of  5
rating by Jonaliza Monforte
"I just posted about Dana helping with our home owners insurance, but i would also like to give credit to Gaby. She was extremely helpful with making changes in our home owners insurance dates due to our closing coming earlier than expected. She was very quick to assisting me, literally within minutes she was able to make changes and send me copies of what we are needing! Happy with this team’s service!"
We responded:
"Thank you, Jonaliza, for your wonderful feedback! I'm so happy to hear that Dana was able to assist you effectively with your transition and help you secure a great deal. Our team is committed to providing excellent service and ensuring you have the best coverage possible. If you need anything else, feel free to reach out!"
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David Schlossman

February 16, 2026

5  out of  5
rating by David Schlossman
"Chris Jones' office was easy to reach, accurate, and easy to work with as we transferred several State Farm insurance policies to Seattle after moving in from another state. Special props to Kaleb Muse who walked us through the process and was especially helpful and responsive to our needs and concerns. Highly recommended."
We responded:
"Thank you, David, for sharing your experience! I'm happy to hear that our office made your transition to Seattle smooth and straightforward. Kaleb is indeed a valuable part of our team, and I'm glad he could assist you effectively. If you need anything else, feel free to reach out!"
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Miao Max

February 15, 2026

5  out of  5
rating by Miao Max
"Yusheng Huang provided excellent service—friendly, responsive, and very attentive to details. A great experience overall."
We responded:
"Thank you, Miao Max! I'm happy to hear that Hailey Sun provided you with such excellent support. It's wonderful that she made your auto insurance process smooth and easy. We appreciate your feedback and are always here to help with any future needs!"
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PJ Marcello

February 7, 2026

5  out of  5
rating by PJ Marcello
"Noame G. at Chris Jones Agency has been a pleasure to work with. We reviewed options across multiple vehicles and found solutions based on budget and value. With teenage drivers now in the household, I found her to be very insightful and responsive to what our families needs were. Would highly recommend!"
We responded:
"Thank you, PJ Marcello! I'm happy to hear that Noame provided such valuable assistance with your insurance needs. It's great that she could help you find the right solutions for your family, especially with teenage drivers in the mix. If you need anything else, feel free to reach out!"
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Doris Rangel

February 7, 2026

5  out of  5
rating by Doris Rangel
"Me ayudaron en lo que ocupaba,Gaby resolvió mis preguntas muy bien gracias."
We responded:
"¡Gracias, Doris! Me alegra saber que Gaby pudo resolver tus preguntas de manera efectiva. Estamos aquí para ayudarte con cualquier otra cosa que necesites. ¡Gracias por elegirnos!"
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AR Davidson

February 1, 2026

5  out of  5
rating by AR Davidson
"Great office! Agent Karla Ching is the BEST! She's helped us since 2016 in getting our renters insurance and then adding a personal property policy as well. The most helpful agent for any service I've yet worked with. :D"
We responded:
"Thank you, AR Davidson! I'm so happy to hear about your positive experience with our office and Karla's exceptional service. It's wonderful to know she's been able to assist you with your insurance needs over the years. We're always here to help with anything you need!"
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Bianca Villalobos

January 30, 2026

5  out of  5
rating by Bianca Villalobos
"One of the agents Angelica helped me a lot with the prices on my pet insurance. Much more understanding with my situation!"
We responded:
"Thank you, Bianca! I'm happy to hear that Angelica was able to assist you with your pet insurance needs. Our team is dedicated to understanding and supporting each customer's unique situation. If you have any more questions or need further assistance, feel free to reach out!"
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Daniel Alkire

January 30, 2026

5  out of  5
rating by Daniel Alkire
"No question Alex Zing knows his business and will go to any length to provide the best service available. I'm pleased to be represented by his professionalism."
We responded:
"Thank you for your review, Daniel! I'm delighted to hear about your positive experience with Alex. His dedication to providing top-notch service is truly appreciated by our office. If there's anything else we can assist you with, feel free to reach out!"
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Susan Wyche

January 29, 2026

5  out of  5
rating by Susan Wyche
"I have had had a great experience working with the Chris Jones office of State Farm. Their agent Sherry Bell got me started during a real estate purchase of my home, and more recently, Israel Jensen, walked me through various options now that I have been in the home, made improvements, and understand some of its unique qualities that I would want to have covered. This is a great office, and they have been very responsive to my requests for help or information. I highly recommend them."
We responded:
"Thank you, Susan, for sharing your positive experience with our office! I'm happy to hear that Sherry and Israel were able to assist you effectively during your real estate journey and beyond. Your recommendation means a lot to us. If you ever need further assistance or have questions, feel free to reach out anytime!"
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Vincent Shumm

January 26, 2026

5  out of  5
rating by Vincent Shumm
"Thank you, Yusheng, for helping me with my insurance. Great service!"
We responded:
"Vincent, thank you for your kind words! I'm delighted to hear that Yusheng provided you with great service. Our team is committed to offering the best support possible. If you need anything else, feel free to reach out!"
Profile photo of Ulises Flores

Ulises Flores

January 26, 2026

5  out of  5
rating by Ulises Flores
"Gracias a Gaby Villanueva por su ayuda
Excelente servicio
Excelente comunicación explicando las coberturas .
Les recomiendo si quieren adquirir una aseguransa comunicarse con ella."
We responded:
"¡Gracias, Ulises! Nos alegra saber que Gaby Villanueva te brindó un excelente servicio y comunicación. Apreciamos mucho tu recomendación. Si necesitas más ayuda o tienes alguna pregunta, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of Keryn Bidot

Keryn Bidot

January 26, 2026

5  out of  5
rating by Keryn Bidot
"Morgan W with Chris Jones - State Farm Insurance Agent is super responsive, professional, and an absolute pleasure to work with. Brings great energy to every interaction and consistently delivers excellent support. Highly recommend."
We responded:
"Thank you, Keryn! I'm happy to hear about your positive experience with Morgan W. at our office. We take pride in providing responsive and professional service, and it's wonderful to know Morgan is delivering that consistently. If you ever need anything else, feel free to reach out!"
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Xiaoping Guan

January 24, 2026

5  out of  5
rating by Xiaoping Guan
"Fantastic service! Very knowledgeable, responsive, and helpful. Yusheng found me great coverage at an excellent price and made the whole process easy. Highly recommend!"
We responded:
"Thank you, Xiaoping! I'm happy to hear that Yusheng provided you with knowledgeable and responsive service. It's great to know you found the coverage you needed at a great price. We appreciate your recommendation! If you have any more questions or need assistance, feel free to reach out."
Profile photo of Maria Williams

Maria Williams

January 23, 2026

5  out of  5
rating by Maria Williams
"I worked with Alex Zing and he was able to get me a great rate saving me hundreds compared to my previous plan. Would highly recommend!"
We responded:
"Maria, thank you for your wonderful feedback! I'm glad Alex was able to assist you in finding a plan that offered such great savings. We appreciate your recommendation and are here if you need anything else. Thanks for choosing us!"
Profile photo of Harold H

Harold H

January 23, 2026

5  out of  5
rating by Harold H
"I had a good experience working with Hailey and Yunying at the Chris Jones Agency. They are incredibly patient and made the process of handling my vehicle, home insurance and claims so much easier. Highly recommendly!"
We responded:
"Thank you for your feedback, Harold! I'm glad to hear that Hailey and Yunying were able to assist you with such patience and ease. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Al Salvo

January 20, 2026

5  out of  5
rating by Al Salvo
"Kaleb M. was very friendly, informative and patient. I grew up in a small town and talking to somebody who is friendly and respectful are qualities I miss from my home town. Thank you for your help with my home and auto insurance. God bless."
We responded:
"Thank you, Al, for your wonderful feedback! I'm happy to hear that Kaleb provided the friendly and respectful service you value. It's great to know we could assist with your home and auto insurance needs. If there's anything else we can do for you, just let us know!"
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dragonshrek13

January 17, 2026

5  out of  5
rating by dragonshrek13
"Noame helped me secure my future with my whole life insurance policy. I highly recommend her."
We responded:
"Thank you, dragonshrek13! I'm happy to hear that Noame was able to assist you with your whole life insurance policy. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Gerardo Tzintzun

Gerardo Tzintzun

January 14, 2026

5  out of  5
rating by Gerardo Tzintzun
"Alex , es un representante muy atento y muy profesional, Gracias Alex por tu paciencia me explicaste todo sobre los servicios y detalles respecto ala poliza de seguros , recomiendo a Alex con 10 estrellas 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟."
We responded:
"¡Gracias, Gerardo! Me alegra saber que Alex te brindó un servicio tan atento y profesional. Nos enorgullece contar con él en nuestro equipo. Si necesitas más ayuda o tienes alguna pregunta en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of Dan Clark

Dan Clark

January 12, 2026

5  out of  5
rating by Dan Clark
"When I switched from Farmers to State Farm. I received great assistance from Alex Zing, he is very knowledgable and a pleasure to work with. He got our home and 2 cars insured for a very competitive price. I highly recommend Alex."
We responded:
"Thank you, Dan, for sharing your experience! I'm happy to hear that Alex provided you with knowledgeable assistance and competitive pricing for your home and cars. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Kristie Slocum

January 12, 2026

4  out of  5
rating by Kristie Slocum
"Very helpful from start to finish was able to save us money . Very pleased"
We responded:
"Thank you, Kristie! I'm happy to hear that you found our service helpful and that we could assist in saving you money. Your satisfaction is important to us, and we appreciate your feedback. If there's anything else we can do for you, feel free to reach out!"
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Alma Rdz

January 11, 2026

5  out of  5
rating by Alma Rdz
"Noame Guzman, was so nice and patient with all the questions I have, about billing. She call me back next day first in the morning to tell the the results of my insurance status.
Thank you Noame!"
We responded:
"Thank you, Alma, for sharing your experience! I'm happy to hear that Noame was able to assist you with your billing questions and followed up promptly. We appreciate your feedback and are always here to help with any other questions you may have. Let us know if there's anything else we can do for you!"
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Juana Diaz Diaz

January 11, 2026

5  out of  5
rating by Juana Diaz Diaz
"Noame Guzman me brindo servicio excelente. Siempre es muy amable, y nos explica las coberturas. Por eso me cambie con ustedes. Muchas gracias!"
We responded:
"¡Gracias, Juana! Me alegra saber que Noame te brindó un servicio excelente y que estás satisfecha con las explicaciones sobre las coberturas. Estamos aquí para ayudarte siempre que lo necesites. ¡Gracias por elegirnos!"
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秦文杰

January 11, 2026

5  out of  5
rating by 秦文杰
"Yusheng is the best, easy to work with. If you looking for good insurance, he is the best!!!!"
We responded:
"Thank you, 秦文杰! I'm glad to hear that Yusheng made your experience easy and enjoyable. We appreciate your kind words and are here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"