State Farm® Insurance Agent Chris Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Greg Meredith
July 25, 2025
5
out of
5
rating by Greg Meredith
"Noami demonstrates excellent customer service skills and is a real asset in your office Chris."
Mutahir Kazmi
July 23, 2025
3
out of
5
rating by Mutahir Kazmi
"Not the best of experience. They didn't cancel my home insurance for my former home on the asked date and it took 2-3 months to get the right refund. Then recently I cancelled my home insurance asking it to end at the end of day of a given day, instead the team did a backdated cancellation and cancelled it at the start of day which is surprisingly even before I asked them to cancel. I didnt know backdated cancellations can even happen. My bank caught this and I will now be overcharged for covering the missing day. I was always clear in my communications on the cancellation dates but the team was unprofessional. Update: Was contacted by the office who streamlined working with underwriter to fill the missing date for home insurance."
We responded:
"Hi Mutahir thanks for the detailed explanation. I’ll have someone from my team look into your cancelation and reach out to you tomorrow. "
Nicholas Lizon
July 23, 2025
5
out of
5
rating by Nicholas Lizon
"Very good office we personally had a call with Gaby V. She was very professional and thorough with all the options we could utilize through state farm and how to change our coverage to better suit us for the coming year. Thanks again."
We responded:
"Thank you for your review, Nicholas! I'm happy to hear that Gaby provided you with professional and thorough service. We appreciate your trust in us and are here to help with any future insurance needs. Let us know if there's anything else we can assist you with!"
Wei Liang
July 21, 2025
5
out of
5
rating by Wei Liang
"Yusheng"
We responded:
"Thank you for your review, Wei! I'm happy to know you had a positive experience with our office. If there's anything else we can do for you, just let us know. Thanks for choosing us!"
Nicolette Jones
July 21, 2025
5
out of
5
rating by Nicolette Jones
"I have been with state farm for almost 12 years. I can’t say enough about how amazing Chris and agents have been by ensuring I always get the best top notch Insurance for my price. As Amazing as everyone has always been I can’t say enough about how far and beyond and compassionate Karla has been in navigating new obstacles this last year! Kids are leaving the nest and ready to be adults and separating the insurance plans can be a task. Karla has always made herself available for any of my concerns and questions that have come and made the entire process easy. Couldn’t ask for a better agent to continue keeping our home and vehicles covered!"
We responded:
"Thank you, Nicolette, for your wonderful feedback! I'm happy to hear that Chris and the team have consistently provided you with excellent service over the years. Karla's dedication and compassion in helping you navigate changes are truly appreciated, and I'm glad she could make the process smooth for you. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Joshua Becker
July 17, 2025
5
out of
5
rating by Joshua Becker
"Another insurance company kept raising my home insurance rates; Kaleb Muse helped me cut those rates in half while increasing my coverage on both my home and my automobiles. It was a super-easy and fast process that saved me a bunch of money! It's nice having a friendly and knowledgeable agent to look out for you."
We responded:
"Thank you for your review, Joshua! I'm happy to hear that Kaleb was able to assist you in reducing your rates while enhancing your coverage. It's great to know that the process was smooth and beneficial for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Siddhartha Sharma
July 16, 2025
1
out of
5
rating by Siddhartha Sharma
"They are increasing rate like crazy 100% increase and thier consultants have no idea."
We responded:
"Thank you for the review we really appreciate it!! Glad we could help you so quickly."
Ryan Catlett
July 16, 2025
5
out of
5
rating by Ryan Catlett
"Gaby V. Helped me adding my new classic car. Made the transition very easy and was very helpful. Highly recommend Chris Jones State Farm. His crew and office peeps are amazing! I’ve been with them for over 10 years. No complaints."
We responded:
"Thanks Ryan we super appreciate your long years of being with us. We appreciate your loyalty and feedback!"
Brittany Hoppe
July 8, 2025
5
out of
5
rating by Brittany Hoppe
"A huge thank you to Noame for helping add a new vehicle to our insurance! She was so friendly and helpful in explaining our options. Definitely recommend!"
We responded:
"Thank you for your review, Brittany! I'm happy to hear that Noame was able to assist you with adding your new vehicle and explaining your options. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out!"
Jacqueline Jasso
July 7, 2025
5
out of
5
rating by Jacqueline Jasso
"Hello, It was great talking with Sherry Bells over the phone today. She was so calm in providing answers of all questions I made about mi Home Insurance. Sherry provide me clear and consistent information of each question I made. The only thing I can say is "Thank you Sherry" for providing me good customer service. Sincerely, Jacqueline"
We responded:
"Thank you for your review, Jacqueline. I'm happy to hear that Sherry was able to assist you with your home insurance questions and provide clear information. Your appreciation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Jim Wang
June 28, 2025
5
out of
5
rating by Jim Wang
"good team！"
We responded:
"Thank you, Jim! I'm happy to know you think highly of our team. We’re here to help with any insurance needs you might have!"
Austin Hiatt
June 26, 2025
5
out of
5
rating by Austin Hiatt
"Noame is extremely helpful. Its nice to talk to a person that will solve the problem start to finish and follow up frequently."
We responded:
"Thank you for your review, Austin! I'm glad to hear that Noame was able to assist you thoroughly and keep you updated throughout the process. Our team is dedicated to providing excellent service from start to finish. If you need anything else, feel free to reach out!"
Leslie Velez Pineiro
June 20, 2025
5
out of
5
rating by Leslie Velez Pineiro
"Noame Guzmán es la mejor agente de seguros con la que he podido trabajar. Siempre atenta, profesional y buscando las mejores ofertas para el cliente. La recomiendo 100%."
We responded:
"¡Gracias, Leslie! Nos alegra saber que Noame ha sido de gran ayuda para ti. Nos esforzamos por ofrecer un servicio atento y profesional. ¡Estamos aquí para lo que necesites!"
Shanyu Wang
June 18, 2025
5
out of
5
rating by Shanyu Wang
"Yusheng"
We responded:
"Thank you for your review, Shanyu! I'm happy to know you had a positive experience with us. If you have any questions or need assistance in the future, feel free to reach out!"
huan chen
June 18, 2025
5
out of
5
rating by huan chen
"Yusheng The work is very professional! Good service attitude!"
We responded:
"Thank you for your review, Huan! I'm happy to know you found our service professional and appreciated our team's attitude. We're always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Nancy Zhang
June 17, 2025
5
out of
5
rating by Nancy Zhang
"Yusheng."
We responded:
"Thank you, Nancy! I'm happy to see your positive rating. If you ever have any questions or need assistance, feel free to reach out. We’re here to help!"
Chris Huston
June 13, 2025
5
out of
5
rating by Chris Huston
"Luke helped me save a bunch of money. Thanks Luke!"
We responded:
"Thank you, Chris! I'm happy to hear that Luke was able to assist you in saving money. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Jason Feng
June 13, 2025
5
out of
5
rating by Jason Feng
"Chris team are excellent! I really appreciate Wendy and Jose’s help with the whole process, from end to end. They have the solid knowledge, are kindness, and professional experience! They gave me great advice to help me for my decision. They always reply and get back to me quickly. Thanks!"
We responded:
"Thank you for your review, Jason! I'm happy to hear that Wendy and Jose were able to assist you so effectively throughout the process. Their dedication to providing knowledgeable and prompt service is something we truly value. If you ever need anything else, feel free to reach out!"
Lisa Hua
June 13, 2025
5
out of
5
rating by Lisa Hua
"Yusheng is pretty responsive and gave me the best price! I really enjoy working with Yusheng."
We responded:
"Lisa, thank you for your review! I'm happy to hear that Yusheng was responsive and provided you with a great price. We appreciate your trust in us and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can assist you with!"
Song Yang
June 12, 2025
5
out of
5
rating by Song Yang
"Yusheng"
We responded:
"Thank you for your review, Song Yang! I'm happy you had a positive experience with our office. If you have any questions or need assistance in the future, feel free to reach out. Thanks for choosing us!"
Shirley Stone
June 11, 2025
5
out of
5
rating by Shirley Stone
"I've been with this office for many years and continue to get the best care and competitive rates. Especially appreciate the annual check-in calls from them to be sure I am getting everything I need, i.e. home insurance, car insurance, even life insurance. Most recently I interacted with Noame Guzman, she is knowledgeable, professional, friendly and most importantly, EFFICIENT; it took no time at all for her to assist me - time is priceless! Thank you, Noame!"
We responded:
"Thank you for your review, Shirley! I'm happy to hear that you've had such a positive experience with our office over the years. It's wonderful to know that Noame provided you with efficient and friendly service. We’re committed to ensuring you always receive the best care and competitive rates. If you ever need anything else, feel free to reach out!"
Kevin Henderson
June 11, 2025
5
out of
5
rating by Kevin Henderson
"Yin Guo helped set me up with a local out of state agent as I was in the process of moving, put us in touch and supplied all the contact information I needed to get set up. Easy and quick."
We responded:
"Kevin, thank you for your review! I'm happy to hear that Yin Guo was able to assist you efficiently during your move. Our team is dedicated to making transitions as smooth as possible. If you need anything else, feel free to reach out!"
Ashley Munoz
June 6, 2025
3
out of
5
rating by Ashley Munoz
"I have only been at this location for a few months and Karla has been EXCEPTIONAL (not a strong enough word for her dedication to her work ethic) Although, I was very surprised when I was quoted for one month and to the next, it was surprisingly WAY different increase. I have a very hard schedule to work with due to office hours and Karla has been nothing but kind, patient and thorough since I've been a member. 10/10 Karla, 6/10 State Farm"
We responded:
"Ashely, thanks so much for the feed about Karla we’re very lucky to have her. I’ll research in the back end if there’s anything we can do. Up for it and get us to the five star level that we always are trying to do. Thank you so much."
Greg Miller
June 4, 2025
5
out of
5
rating by Greg Miller
"I recommend Kaleb Muse for your condo/auto insurance needs. He helped me understand the different elements of the policies and was able to lower my premiums."
We responded:
"Thank you, Greg! I'm happy to hear that Kaleb was able to assist you with your condo and auto insurance needs while also helping to lower your premiums. We appreciate your recommendation and are here for any future questions or needs you might have. Thanks for choosing us!"
Jie Fang
June 3, 2025
5
out of
5
rating by Jie Fang
"Yusheng"
We responded:
"Thank you for your review, Jie Fang! I'm happy to know that you had a positive experience with our office. If you have any questions or need assistance in the future, feel free to reach out. We’re here to help!"