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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of yinglin liang

yinglin liang

November 14, 2024

5  out of  5
rating by yinglin liang
"My agent is Yusheng, he is super responsible. He always answer my question with patient and responses quickly. Ease of mind, he took care everything of my car insurance and home owner insurance. Best agent ever!"
We responded:
"Yinglin, I'm very happy to hear about your positive experience with Yusheng! It's great to know he has been responsible and patient in addressing your questions and handling your car and homeowner insurance needs. Your satisfaction is our priority, and I'm grateful for your kind words about Yusheng's service. If you ever need further assistance, we're here to help! - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Matthew Sigman

November 13, 2024

5  out of  5
rating by Matthew Sigman
"Sherry was wonderful to work with and made it simple and straightforward to set up new policies to fully cover our needs. Thanks Sherry!"
We responded:
"Thank you, Matthew! I'm glad Sherry could assist you in setting up your new policies so smoothly. We appreciate your feedback and are always here to help with any future needs. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Hannibal Paez

November 9, 2024

5  out of  5
rating by Hannibal Paez
"Sherry Bells is helpful and kind. She explains my insurance plans and its details very clear. She is very accommodating and patient. I feel more confident with my state farm insurance due to her customer service."
We responded:
"Thank you, Hannibal, for the fantastic 5-star review! I'm happy to know you had a positive experience with our office. We're always here to help with any of your insurance needs. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Daqian ning

November 5, 2024

5  out of  5
rating by Daqian ning
"yusheng helps me to be responsible"
We responded:
"Thank you, Daqian, for your wonderful review! I'm glad to hear that Yusheng has been able to help you take on more responsibility. We appreciate your feedback and are always here to support you with any of your insurance needs. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Yan Li

November 5, 2024

5  out of  5
rating by Yan Li
"I recently work with Yusheng Huang for my auto insurance. He took time to find the best option for me and understand specific need. Would recommend to someone who is looking for an agent."
We responded:
"Yan, thank you for your wonderful review! I'm glad Yusheng was able to assist you with your auto insurance needs and find the best option for you. We appreciate your recommendation and are always here to help with any future needs. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Mercia Chao

November 3, 2024

5  out of  5
rating by Mercia Chao
"I had a great experience with Yusheng Huang at State Farm, and he was incredibly friendly and professional. He patiently helped me understand various insurance options and saved me a lot of money. Yusheng is an outstanding agent, and I highly recommend him to anyone in need of insurance services!"
We responded:
"Thank you, Mercia, for sharing your positive experience with Yusheng! I'm glad to hear that he was able to assist you in understanding your insurance options and saving you money. Yusheng's dedication to providing friendly and professional service is truly appreciated, and we're grateful to have him on our team. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Virginia Williams

October 28, 2024

5  out of  5
rating by Virginia Williams
"I have been with Statefarm for well over 8 years or more and I can’t say one bad thing about the office of Chris Jones! From my first encounter up until today I have always had top notch attention and support in every aspect. I’ve filed claims( no issues) I’ve needed changes( no issues) and I’ve needed just info… again.. never once having an issue. Not only are they fast and efficient they are some of the sweetest , most charming people you will ever have the pleasure of talking to. Thanks guys and gals!! EVERYONE OF YOU ARE AMAZING! You should be proud , Chris!!"
We responded:
"You make my day. Thank you for the kind words. "
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Kellie Tellez

October 21, 2024

5  out of  5
rating by Kellie Tellez
"We have had our business and personal accounts with state farm for many years and the service I received today was exactly the reason we love working with this agency. Karla stopped everything she was doing to prepare 20 certificates of insurance for our small business once we realized that our clients did not have our updated information. In a nut shell, we cannot work or get paid by our specific client base without these forms being in a precise format, and Karla and Daniel went out of their way to make sure that happened today, even though it was no fault of their own. Because Karla made us a priority, we will not have any gaps in payment from our clients, which as a small mom-and-pop business means everything. Thank you Karla,Daniel, and the entire team at Chris Jones branch for always making sure we are take care of!"
We responded:
"Kellie, thank you for sharing your experience! I'm glad to hear that Karla and Daniel were able to assist you so effectively. It's wonderful to know that their dedication helped ensure your business operations continued smoothly. Our team always strives to prioritize our clients' needs, and it's gratifying to see that effort recognized. If you ever need further assistance, we're here to help. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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mary siebert

October 15, 2024

5  out of  5
rating by mary siebert
"Outstanding service with Naome. If we could not get a hold of her right away, we knew she would call us back. Very informative about insurance companies and made sure we felt safe with State Farm and how they were going to take care of my 90 year old father."
We responded:
"Mary, thank you for your wonderful review! I'm glad to hear that Naome provided you with outstanding service and made sure you felt confident with our insurance options for your father. It's great to know that she was informative and responsive. We appreciate your business and are here for any insurance needs or questions you may have. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Lori Dunaway

October 12, 2024

5  out of  5
rating by Lori Dunaway
"Karla Montoya is the GREATEST. We relocated from out of state with no clue as to what type of coverages were required. She was very responsive, patient and knowledgeable with the types of coverages provided. She even took the time to explain line by line what each item covered. Wish we could clone her so she could help everyone. You are awesome Karla! Keep up the great work!"
We responded:
"Lori, thank you for your wonderful review! I'm happy to hear that Karla was able to assist you so effectively during your relocation. Her dedication to explaining each coverage detail and ensuring you felt informed is truly commendable. We are grateful to have her on our team. If you need any further assistance, please don't hesitate to reach out. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Katie G

October 11, 2024

5  out of  5
rating by Katie G
"Jose is great!! He’s prompt! Clear with communication and easy to get a hold of and responds very timely!! Love chatting with him!!"
We responded:
"We are so lucky to have Jose Garcia on our team and to have you as a client for over a decade! We appreciate you God Mother Katie!"
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Karl Seuring

October 5, 2024

5  out of  5
rating by Karl Seuring
"Great service and attention to detail."
We responded:
"Karl, thank you for your wonderful review! I'm glad you appreciated our service and attention to detail. Your satisfaction is very important to us. If you ever need further assistance, don't hesitate to reach out. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Aslam Zavairi

October 3, 2024

5  out of  5
rating by Aslam Zavairi
"BEST Services from Karla Montoya ,she is fast accurate and available right away . We recommend her for her professional services ..."
We responded:
"Thank you, Aslam, for your wonderful review! We're glad to hear that Karla provided you with fast, accurate, and professional service. We appreciate your recommendation and are always here to assist with any future needs. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Carly C

October 2, 2024

5  out of  5
rating by Carly C
"thanks Wendy for the professional and patient service, answering my questions, proactively thinking better insurance plan for us! Thank you!"
We responded:
"Wendy, thank you for your kind words! I'm glad to hear that Wendy provided you with professional and patient service, answering your questions and proactively thinking of a better insurance plan for you. We appreciate your feedback and are always here to help with any future needs. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Wenwen Li

October 1, 2024

5  out of  5
rating by Wenwen Li
"Karla is great with my quote! I got the perfect price and professional service."
We responded:
"Karla is indeed fantastic! I'm glad you received the perfect price and professional service. Your satisfaction is our priority, and we're here for any future needs you might have. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Mike Su

September 28, 2024

5  out of  5
rating by Mike Su
"Chris Jones - State Farm Insurance Bothell Office is a very professional insurance agent. From last week to this week, I have called several times to inquire about insurance issues related to our property and vehicles, Yusheng has patiently and professionally answered and helped me every time, and provided me with good advice. There were times when I forgot it was non working hours after work, Whenever I had any questions, he would reply to me quickly by phone or email, and the documents I needed could be sent to me quickly, especially regarding the insurance issues related to rental properties that I am very concerned about, he was able to accurately and professionally tell me, which has relieved me of risks and concerns, and made me feel their excellent service. Thank you, Yusheng!"
We responded:
"Wow Mike, thank you for your incredibly kind review! I’m glad we could assist you with your property and vehicle insurance inquiries. We take pride in our patience and professionalism, so it’s wonderful to hear it made a positive impact, especially with your rental property concerns. We aim to provide quick and accurate service, even beyond regular hours, and it’s great to see that reflected in your experience. If you have any more questions or need further assistance, please don't hesitate to reach out. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Huan Li

September 27, 2024

5  out of  5
rating by Huan Li
"Karla is very nice and very good , thank you so much to your help"
We responded:
"Thank you, Huan! I'm happy to hear that Karla was able to assist you so well. We appreciate your kind words and are always here to help with any future needs. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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peilin Xu

September 27, 2024

5  out of  5
rating by peilin Xu
"yushenghuang 👍🏻👍🏻👍🏻👍🏻"
We responded:
"Thank you, Peilin, for the wonderful 5-star rating! I'm happy to know you had a positive experience with the team. If you ever need further assistance, we're here to help. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Tobi Crabtree

September 23, 2024

5  out of  5
rating by Tobi Crabtree
"Noame has been so helpful and patient with me. I am naive with this insurance stuff and she really helped me understand and made sure I had the correct policies for my needs. Thank you so much Noame!"
We responded:
"Tobi, thank you for your kind words! I'm glad to hear that Noame was able to assist you and ensure you had the right policies for your needs. We appreciate your trust in our office and are always here to help with any future questions or needs. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Christine Velasquez

September 13, 2024

5  out of  5
rating by Christine Velasquez
"I had an amazing experience working with Noame G. at Chris Jones' Agency! From out first time interacting, Noame made me feel like a valued client rather than just another policy number. They took the time to listen to my concerns and really understood what I was looking for in an insurance plan. What stood out the most was Noame's patience and clarity which turned what I usually find to be a complicated process into something surprisingly straightforward. If you’re in need of an insurance agent who is not only knowledgeable but also incredibly personable, I wholeheartedly recommend Noame. They truly made a difference in navigating my insurance needs and gave me peace of mind."
We responded:
"Christine, thank you for sharing your wonderful experience with Noame at our agency! I'm glad to hear that Noame made you feel valued and took the time to understand your insurance needs. It's great to know that their patience and clarity helped simplify the process for you. We appreciate your recommendation and are here for any future assistance you might need. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Pearl Dennis

September 13, 2024

5  out of  5
rating by Pearl Dennis
"Naomi Guzman has it been a real good help she does things that you know I asked and if I don't understand she explains them to me she is a very sweet and lovable person I wouldn't want I would have her than anybody else"
We responded:
"Thank you, Pearl, for your wonderful review! I'm glad Naomi has been able to assist you effectively and provide clear explanations. It's great to hear that you find her sweet and lovable. We truly appreciate your kind words and are here for any future needs or questions you may have. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Ziyue Ouyang

September 10, 2024

5  out of  5
rating by Ziyue Ouyang
"Yusheng Huang 帮了我很多忙,他很有耐心,帮我解决了我保险上的问题,也帮我找到了解决方法。"
We responded:
"感谢您的评价,Ziyue! 很高兴听到 Yusheng 帮助您解决了保险问题,并且他耐心地为您找到了解决方法。我们为有 Yusheng 这样的团队成员感到自豪。如果您有任何其他问题或需要进一步的帮助,请随时联系我们。 - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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shane frassato

September 7, 2024

5  out of  5
rating by shane frassato
"Sincere Thanks for Your Honesty and Integrity Dear Yusheng, I want to take a moment to express my gratitude for your honesty and transparency throughout the process. I truly appreciate how you didn’t focus on just selling based on price, but rather emphasized the importance of the right coverage. It’s refreshing to work with someone who genuinely cares about their clients and their needs. Your integrity and dedication have made a lasting impression, and I am grateful to have an agent like you. Thank you once again for your professionalism and for guiding me with the truth. Sincerely Cony Le"
We responded:
"Shane, Thank you for your kind words and for taking the time to share your experience. I'm glad to hear that Yusheng's honesty and dedication made a positive impact on you. We always strive to prioritize our clients' needs and ensure they have the right coverage. Your appreciation means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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Cony Lee

September 7, 2024

5  out of  5
rating by Cony Lee
"Yusheng is the best insurance agent!!!"
We responded:
"Thank you, Cony! We're glad to know Yusheng provided you with excellent service. Your feedback is much appreciated. If you need any further assistance, feel free to reach out. - Chris Jones - State Farm Insurance Agent, Bothell, WA"
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J COHO

September 3, 2024

5  out of  5
rating by J COHO
"Yusheng Huang, my agent, has been very responsible. Every time I have a problem asking him, I can always get a timely response and detailed explanation."
We responded:
"Thank you, J, for your positive review! I'm glad to hear that Yusheng has been responsible and responsive to your needs. Providing timely responses and detailed explanations is something we strive for. If you have any further questions or need assistance, feel free to reach out anytime. - Chris Jones - State Farm Insurance Agent, Bothell, WA"