State Farm® Insurance Agent Chris Jones
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
WANXING
October 20, 2025
"Chris Jones' State Farm team was incredibly professional and friendly! A special thank you to Yusheng, who patiently explained my insurance claim plan to me. Highly recommended!"
William Zhang
October 20, 2025
"I’ve had a great experience working with Hailey Sun. She’s incredibly responsive and always takes the time to explain everything clearly. Insurance details can be confusing, but she made the whole process easy to understand and smooth from start to finish. Highly recommend her if you want someone who’s professional, patient, and truly cares about helping clients."
Sara Sara
October 17, 2025
"Angelica is very nice because she helped to find lower price for my insurance and I want to go her office she helped me to setup with drive Safe and save. so I am highly recommending her."
"Thank you, Sara, for your wonderful feedback! I'm happy to hear that Angelica was able to assist you in finding a more affordable insurance option and help you with the Drive Safe & Save program. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Dr. Sheila Mary
October 16, 2025
"Outstanding Service and Genuine Care Working with Chris Jones has been an absolute pleasure. From the very beginning, Chris took the time to understand my needs and explain my options clearly and thoroughly. He’s knowledgeable, responsive, and truly goes the extra mile to make sure everything is handled with care and precision. What stands out most is his integrity and genuine commitment to helping his clients find the best solutions, not just the easiest ones. Whether I had a quick question or needed detailed guidance, Chris was always patient, professional, and proactive. I wholeheartedly recommend Chris Jones to anyone looking for an insurance agent who combines expertise with exceptional customer service. He’s the kind of agent who makes you feel supported and confident every step of the way."
"Thank you, Dr. Sheila Mary, for your wonderful feedback! I'm happy to know that you felt supported and confident throughout your experience with Chris. Your recommendation means a lot to us, and we're grateful for your trust. If you ever have more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
Amy C
October 16, 2025
"Gaby has been a very big help into transitioning from car coverages. She has made it very easy and answered all my meticulous questions. It's also been very easy communicating with her. Thank you for being there!! Like a good neighbor, state farm is there! Gaby is there!"
"Thank you, Amy C, for sharing your experience! I'm happy to hear that Gaby was able to assist you with your transition and answer all your questions. It's great to know that communication has been smooth and easy. If you need anything else, feel free to reach out!"
Andrea D
October 16, 2025
"Great staff. They have always been very helpful when we needed to change our policy or had questions.Recently we needed to do some paperwork to add a driver and Gaby went above and beyond to help us get everything done. I highly recommend them."
"Andrea, thank you for your wonderful feedback! I'm glad to hear that our team, especially Gaby, was able to assist you with adding a driver and addressing your policy needs. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Jason Xu Xin
October 15, 2025
"Yin Guo has been amazing to work with! She was super helpful and patient when I added first-time minor drivers to my insurance, explaining everything clearly. Even when I switched away from State Farm, she stayed professional and made the process easy. Really appreciate her great service!"
"Thank you, Jason, for sharing your experience! I'm glad to hear that Yin provided such helpful and patient service, especially with adding first-time minor drivers. It's wonderful to know she maintained professionalism even during your transition. If you ever need assistance in the future, feel free to reach out!"
Alicia Messner
October 14, 2025
"Worked with them for almost 20 years and they were always so helpful. Great with answering any questions, quick to call back and even helped me avoid additional fees from the dealership when I purchased a new car. Highly recommend."
"Alicia, thank you for your wonderful feedback! I'm happy to hear that our team has been able to assist you over the years, especially with your recent car purchase. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Yumeng Tian
October 10, 2025
"Yusheng is a super responsible agent. He always reply to the messages so prompt. And he speaks Chinese,which is so helpful when I have questions about the policies."
"Thank you, Yumeng Tian! I'm happy to hear that Yusheng has been so helpful and responsive. It's great to know that his ability to communicate in Chinese has made your experience smoother. If you have any more questions or need further assistance, feel free to reach out anytime!"
Chelsea Thorpe
October 9, 2025
"Kaleb Muse was a wonderful, informative and easygoing agent. Thank you for the excellent customer service."
"Thank you, Chelsea! I'm happy to hear that Kaleb provided you with such informative and easygoing service. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can assist you with!"
Fran Lewis
October 8, 2025
"Angelica assisted me cancel my car insurance policy. There are 3 things she did that made her 'shine' like a star. Her entire demeanor was inviting and reflected she wanted to assist me. [I am assigned to Calvin Lee's team and Angelica let me know she would be happy to assist me; Mr. Lee was out of office.] Second, she reviewed the process of cancellation and that included the timing of the cancellation. These details were important because the transfer of ownership was to happen after State Farm office was closed; we both wanted to 'cover' the car if the new buyer was delayed. As a result, we retained coverage until the next morning. Third, she told me she would re-contact me [today] to confirm that the sale went through as planned. She followed through....ALL of what she did were solid comforts to me. She is a solid steward for State Farm!"
"Thank you, Fran, for sharing your experience! I'm happy to hear that Angelica provided such exceptional service during your policy cancellation. Her attention to detail and commitment to ensuring your peace of mind truly reflect our dedication to customer care. If you need any further assistance, feel free to reach out!"
Claire LU
October 1, 2025
"Angelica is nice and really helpful, always get back to me when I have questions."
"Thank you for your review, Claire! I'm happy to hear that Angelica has been helpful and responsive to your questions. Our team is dedicated to providing excellent service, and it's great to know we're meeting your expectations. If you need anything else, feel free to reach out!"
Jia De
September 30, 2025
"Yusheng非常专业,帮我们找到合适的房屋保险方案,过程高效又省心。强烈推荐!"
"谢谢你的反馈,Jia De!我很高兴Yusheng能够为您提供专业的服务,并帮助您找到合适的房屋保险方案。我们致力于为客户提供高效和省心的体验。随时联系我们,如果您有任何其他问题或需要进一步的帮助!"
cheng fang Jin
September 29, 2025
"Yusheng Huang is a very professional insurance broker."
"Thank you, Cheng Fang Jin! I'm happy to hear that Yusheng Huang provided you with professional service. Our team is dedicated to delivering the best experience possible. If you have any questions or need further assistance, feel free to reach out!"
Sulian Li
September 29, 2025
"找yusheng买车和房保险安心。"
"Sulian Li, thank you for your feedback! I'm happy to know that Yusheng provided you with peace of mind for your car and home insurance needs. If there's anything else we can assist you with, feel free to reach out!"
Haining Liu
September 25, 2025
"Yusheng is really helpful on my cases. He is professional, fast react and patient. Very good experience"
"Thank you, Haining Liu! I'm happy to hear that Yusheng provided you with such a positive experience. His professionalism and quick response are truly valued here. If you have any more questions or need further assistance, feel free to reach out anytime!"
Mark Futterman
September 20, 2025
"Working with Israel Jensen to get both home and car insurance was a dream. He was knowledgable, helpful, personable, and prompt. My wife and I were in the process of moving from a different state when we contacted Israel. That's always a stressful time, and he made the process stress free! We highly recommend him."
"Thank you, Mark, for sharing your experience! I'm happy to hear that Israel made your transition smooth and stress-free. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Jianqing Liu
September 10, 2025
"yusheng是个很不错的保险经纪人,昨天发生事故找他、立刻打电话教我怎么处理发保险卡给我……点赞"
"谢谢你的反馈,Jianqing!很高兴听到yusheng为您提供了及时的帮助。我们致力于为客户提供优质的服务。随时联系我们,如果您有任何其他问题或需要帮助!"
Xu Lea
September 5, 2025
"Sherry is a great agent!! She is thorough detailed and knowledgeable. On top of these she is super responsive and takes the business as her own. I would hire her in a heartbeat!"
"Thank you, Xu Lea! I'm delighted to hear about your positive experience with Sherry. Her dedication and responsiveness truly make a difference. We appreciate your feedback and are here if you need anything else!"
Darya Karim
August 15, 2025
"⭐️⭐️⭐️⭐️⭐️ 5/5 – Exceptional Service from Gaby Villanueva at State Farm! I can’t recommend Gaby Villanueva enough for auto and home insurance! From the moment I reached out, Gaby provided personalized, attentive service that made me feel like a priority—not just another policy number. She took the time to explain all my options clearly, ensuring I had the best coverage at a competitive rate. What truly sets Gaby apart is her responsiveness and professionalism. Whether I had a question about my policy or needed help filing a claim, she was always quick to respond and went above and beyond to resolve any issues. Her expertise gave me complete peace of mind, knowing my home and vehicles are well protected. If you’re looking for an insurance agent who genuinely cares about her clients, Gaby Villanueva at State Farm is the best choice. Trustworthy, knowledgeable, and dedicated—I wouldn’t go anywhere else!"
"Thank you for your wonderful feedback, Darya! I'm delighted to hear about your positive experience with Gaby Villanueva. Her dedication to providing personalized and attentive service truly makes a difference. We're grateful to have her on our team, and it's fantastic to know she has earned your trust and satisfaction. If you ever need anything else, feel free to reach out!"
Leah S
August 14, 2025
"The team is incredibly friendly, responsive, and knowledgeable. Chris, in particular, is a pleasure to work with—professional, helpful, and genuinely committed to making the process smooth and enjoyable!"
"Thank you, Leah! I'm happy to hear that you found our team friendly and responsive. Chris and the team are dedicated to ensuring a smooth and enjoyable experience for everyone. If you ever need anything else, feel free to reach out!"
christian greenawalt
August 8, 2025
"I have had State Farm insurance for my boat for several years now. Their reps, including my current person, Hailey Sun, have been professional, communicative and prompt with any issues or requests I've had. Just today, Hailey sent me my current policy for proof of insurance for my Marina about 20 minutes after my request. Great service."
"Thank you, Christian, for sharing your experience! I'm happy to hear that Hailey and our team have been professional and prompt in assisting you with your insurance needs. We’re committed to providing great service, and it's wonderful to know we’re meeting your expectations. If you ever need anything else, feel free to reach out!"
Mutahir Kazmi
August 4, 2025
"Not the best of experience. They didn't cancel my home insurance for my former home on the asked date and it took 2-3 months to get the right refund. Then recently I cancelled my home insurance asking it to end at the end of day of a given day, instead the team did a backdated cancellation and cancelled it at the start of day which is surprisingly even before I asked them to cancel. I didnt know backdated cancellations can even happen. My bank caught this and I will now be overcharged for covering the missing day. I was always clear in my communications on the cancellation dates but the team was unprofessional."
"Hi Mutahir thanks for the detailed explanation. I’ll have someone from my team look into your cancelation and reach out to you tomorrow. "
Benjamin Peven
August 4, 2025
"Israel was very helpful (and quick) finding me the correct type of homeowners insurance. I was able to save and improve my policy. Thanks!"
"Thank you for your review, Benjamin! I'm glad to hear that Israel was able to assist you efficiently with your homeowners insurance. It's wonderful that you could both save and enhance your policy. If you have any more questions or need further assistance, feel free to reach out anytime!"
tubeyourom
August 1, 2025
"I have been insured by State Farm insurance thru Chris Jones for more than 10 years. Him and his team have always made me feel like family. They take care of you and your love ones. They are very knowledgeable and courteous. I recommend them highly."
"Thank you, tubeyourom, for your wonderful feedback! I'm happy to hear that you feel like family with us and that our team has been able to provide knowledgeable and courteous service over the years. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"