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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicole Schuler

July 18, 2024

5  out of  5 rating by Nicole Schuler
"Chris and the team are incredibly knowledgeable and always go above and beyond to ensure I have the best experience. Great folks to work with!"
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Chris KC

July 13, 2024

5  out of  5 rating by Chris KC
"I recently lost my car by rear end car accident. Communicating with State Farm total loss team from value estimating stage to the point surrendering my car with reimbursement was unrealistic disaster took over two weeks. They made a mistake in almost every steps and I mostly got ignored until Chris Jones Insurance staffs stepped in. Although my opinion on State Farm is still very doubtful, I am confident to share I got more support and attention from staffs here. Dana and Orlando provided me great information from customer's aspect, I really enjoyed speaking with them. Kaleb communicated with me nearly daily basis to move my case forward. Not only checking progress, he messaged them countless times to back me up. When State Farm did not send a check by (another) mistake, he resolved it by getting it over night shipped. I highly recommend working with Chris Jones State Farm agent's offices."
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Brenda Bancroft

June 12, 2024

5  out of  5 rating by Brenda Bancroft
"My partner and I worked with Sherry on a Saturday morning as walk-ins and she was WONDERFUL. She explained everything in simple terms and even found ways for us to save. We felt very taken care of!"
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jen yao

May 17, 2024

5  out of  5 rating by jen yao
"I have been a client of Chris' State Farm agency for many years, and I'm consistently impressed with the exceptional customer service provided by his team. Recently, I reached out to Chris seeking assistance with financial planning. Despite leading a large organization with multiple offices and serving a vast number of customers, Chris graciously dedicated his time to conduct a series of one-on-one financial planning and literacy sessions with me. Chris's financial acumen is remarkable, and he has an innate ability to explain complex financial concepts in a clear and easily understandable manner. Thanks to his guidance, I have gained invaluable knowledge and have been able to make immediate adjustments to my retirement portfolio, investing in a more tax-efficient way. Additionally, as someone interested in real estate investment, Chris generously shared his personal experiences and wisdom in that domain. What truly sets Chris apart is his unwavering commitment to his clients. Despite my insistence on compensating him for the immensely valuable one-on-one sessions, he refused any payment. Chris firmly believes in taking care of his customers, understanding that exceptional service fosters long-term relationships – a win-win for everyone involved. Chris's extensive network of professionals is a testament to his standing in the community. He can readily connect you with top-notch accountants, realtors, and even reliable service providers like house cleaners, making him a true one-stop resource for his clients!"
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Laura Boswell

May 10, 2024

5  out of  5 rating by Laura Boswell
"Sherry Bells at Chris Jones State Farm is an excellent agent. She knows her job well, great to work with, and you can tell she cares about her clients. Thank you"
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Yelena S

May 9, 2024

5  out of  5 rating by Yelena S
"Sherry is amazing insurance agent, was able to help me out with reactivating the policies and answering all of my questions today. Highly recommend her."
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Christine Bush

May 8, 2024

5  out of  5 rating by Christine Bush
"Always very responsive when needed!"
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Joel Weston

May 8, 2024

5  out of  5 rating by Joel Weston
"I've always had a great experience with everyone who works here."
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May 2, 2024

5  out of  5 rating by jckk
"Sherry is awesome!"
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Alex Zevin

April 30, 2024

5  out of  5 rating by Alex Zevin
"Sherry was super helpful in making sure I have all the coverage I want and need for my home and auto as well as ensuring I was getting all the discounts for which I am eligible."
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Ken Kent

April 29, 2024

5  out of  5 rating by Ken Kent
"Great customer service. Very prompt and knowledgeable. A pleasure to work with. It is nice to work with people who know their stuff and take pride in their work."
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Karen Allvin

April 26, 2024

5  out of  5 rating by Karen Allvin
"So appreciate the help in getting through the mess of having someone total my car, and helped me navigate steps and paperwork."
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McCall Schilling

April 19, 2024

5  out of  5 rating by McCall Schilling
"This team has gone above and beyond for me! My last few years has had me living in multiple different states, with many different vehicles, making my insurance needs complicated and messy. I call Chris Jones’ team OFTEN to get peace of mind and guidance. They always answer my questions no matter how complex or small … they never make me feel bad for calling over minor things. 10/10 recommend. Today Kaleb helped me with yet another odd situation. He managed my complex question with ease, giving me confidence to move forward. He even sent me the documents as a follow up so I could read the section myself. Thanks again team, I appreciate you."
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Cynthia Conrad Smith

April 17, 2024

5  out of  5 rating by Cynthia Conrad Smith
"I’ve had a good experience here with Chris and also Robert Nichols for help with car, house, and boat insurance."
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Helen Miller

April 17, 2024

4  out of  5 rating by Helen Miller
"The premium rates seem to be very good. I'm new to them, so I don't yet know how they do customer service should a claim be filed. Thanks. So far, they're doing great"
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The Swordsman

April 16, 2024

5  out of  5 rating by The Swordsman
"So far my interactions with State Farm has been very positive compared to other companies I have dealt with."
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Kelsi K

April 16, 2024

5  out of  5 rating by Kelsi K
"Robert Nichols was very friendly and helpful in updating my insurance with a new vehicle. Thanks!"
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Louie Baweja

April 12, 2024

5  out of  5 rating by Louie Baweja
"Great people, easy to talk with and very helpful."
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Tyler Nein

April 8, 2024

5  out of  5 rating by Tyler Nein
"Kaleb is awesome. Very prompt, professional and full of knowledge & goes the extra mile to keep me up to date for what's best for my cars"
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Mitch Dore

April 4, 2024

5  out of  5 rating by Mitch Dore
"Angelica Is Super Awesome!"
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shiftdown tv

March 27, 2024

5  out of  5 rating by shiftdown tv
"Been a policy holder here for several years. I've had great support with their service advisor, Kaleb."
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Ray Mechatronics Robinson

March 25, 2024

5  out of  5 rating by Ray Mechatronics Robinson
"Wendy worked with us to create our insurance accounts for several cars and several homes. She did a fantastic job with all of our requirements. Need more agents like her !!"
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Eddie D

March 23, 2024

5  out of  5 rating by Eddie D
"I have got my policy here and been with them for over 8 years. Chris Jones and Robert Nichols are amazing. Robert been helping me with everything I need for this time period. I highly recommend everyone choosing this agent if you are looking!"
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Ray Wu Adventures

March 19, 2024

5  out of  5 rating by Ray Wu Adventures
"Gaby was really great! She gave so many options for me and insurance rates. She was with me for nearly an hour answering all my questions and was super friendly with everything. Highly recommend to go see her she was amazing!’ !"
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Devan Buckingham

March 12, 2024

5  out of  5 rating by Devan Buckingham
"Chris and his staff have always been a pleasure to work! Especially Robert Nichols, who has gone above and beyond to help me whenever I need something done or have a question about my policies."