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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

yoye gg

March 12, 2023

5  out of  5 rating by yoye gg
"Yusheng help me auto claim at midnight , I just invoice a accident!"

Tyler Nein

March 11, 2023

5  out of  5 rating by Tyler Nein
"Kaleb is awesome. Very prompt, professional and full.of knowledge. Chris jones is a great agent to be insured with."

luis melgar

March 11, 2023

5  out of  5 rating by luis melgar
"(Translated by Google) I am very satisfied with the attention service by Gabriela, clear and precise in explaining things and above all, very kind, I recommend her assistance, she will clarify all your doubts🤝👌 (Original) Estoy muy satisfecho con el servicio de atención por parte de Gabriela clara y precisa en explicar las cosas y sobre todo muy amable recomiendo la asistencia de ella aclarará todas tus dudas🤝👌"

Nathan Beal

March 9, 2023

5  out of  5 rating by Nathan Beal
"Helpful and knowledgeable. Always try to get me exactly what I need and able to answer all my questions."

Crissey Yu

March 8, 2023

5  out of  5 rating by Crissey Yu
"I’ve been with State Farm under the Chris Jones branch for over 8 years and counting. They always answer the phone, greet me politely, patient with my questions, and treat me kindly. Recently, I had the pleasure of working with Robert Nichols. I reached out because I had to add a new driver to my auto insurance. Robert provided me a competitive quote and informed me of all the available discounts to me. I scouted for other quotes. At the end, I came back to Chris Jones State Farm. Robert made my re-instatement experience seamless. I highly recommend State Farm especially Chris Jones branch."

Marena Cruz

March 7, 2023

5  out of  5 rating by Marena Cruz
"I just spoke with Gaby who is absolutely amazing! She is so intelligent about what she does, so super sweet, absolutely amazing customer service! We were on the phone for quite some time to make sure all my needs were met and not rushed! Best experience yet😊💕 so wonderful that my husband and I have 3 vehicles, life insurance, and renters insurance with State Farm! So thank you to Gaby! You rock!"


March 4, 2023

5  out of  5 rating by 繁星
"Yusheng have very good service and can always answer my questions in time"

Zeyu Cao

February 28, 2023

5  out of  5 rating by Zeyu Cao
"Yusheng is very responsible !"

Andy Liu

February 27, 2023

5  out of  5 rating by Andy Liu
"Very good and Professional!"

Jorge Rodriguez

February 25, 2023

5  out of  5 rating by Jorge Rodriguez
"(Translated by Google) Gaby Villanueva gave me excellent service and helped me choose car insurance, thanks Gaby. (Original) Gaby Villanueva me brindo un excelente servicio y me ayudo a escoger un seguro de auto, gracias Gaby."

Chantal Sconzo

February 23, 2023

5  out of  5 rating by Chantal Sconzo
"I have been working with Chris Jones for 12 years and he and his team have been so amazing to work with. They have been there each step of the way as we have bought and sold vehicles, bought our first home, and help with piece of mind as we teach our kids to drive. Every question and concern have been answered or addressed quickly and with a level of personal touch I have not seen anywhere else. His team, such as Robert Nichols and Gaby Villanueva, equally bring the quality and service he has taught me to expect."

Abdu Mohamed

February 16, 2023

5  out of  5 rating by Abdu Mohamed
"I love the customer service care. Today I spoke with Alex Lee and he was able to help me a lot. Alex was the manifestation of what it means to go above and beyond. Helped me save money and got me the best premium insurance. If you are looking for the best agent that will help you and find ways to get you the best insurance then Alex Lee is your man. Thank you Alex Lee."

Ying L

February 15, 2023

5  out of  5 rating by Ying L
"Dear Yusheng Huang, I wanted to take a moment to express my sincere gratitude for your help with my recent auto claim. Your expertise and guidance were invaluable in helping me understand the claims process, including the importance of fast delivery, total loss payment, and responsibility. Your professionalism and attention to detail were evident throughout our interactions, and I truly appreciate the time and effort you put into ensuring that my claim was handled efficiently and fairly. Your timely responses to my questions and concerns were also greatly appreciated, and they helped to ease the stress of the situation. Thanks to your help, I was able to receive the payout for my total loss claim in a timely manner, which allowed me to move forward with repairing and replacing my vehicle. Your commitment to responsibility and transparency throughout the claims process was also reassuring, and it helped to build trust and confidence in your company. Once again, thank you for all of your help and support. Your dedication to your customers and your excellent service are truly appreciated, and I will not hesitate to recommend your services to others in the future. Sincerely, Ying L"

LiY Yi

February 15, 2023

5  out of  5 rating by LiY Yi
"Yusheng Huang helped me to understand the hit and run claims"

Jonathan Reonal

February 9, 2023

5  out of  5 rating by Jonathan Reonal
"I've used Chris Jones State Farm office for probably 10 years now and have always had excellent service throughout all my policy changes. Most recently, Robert helped me add a vehicle and convert a homeowners policy. Robert went above and beyond to make sure I got what I needed and was very informative. Highly recommend."

Aldair Vargas

February 9, 2023

5  out of  5 rating by Aldair Vargas
"Thank you Gaby for your good work. And I hope you continue to be that kind to all the customers. Good job."

Sherry Duan

February 3, 2023

5  out of  5 rating by Sherry Duan
"Chris did a great job in helping my family get our home and auto insurance. Robert and Christina worked very efficiently in getting me a quote and setting up the auto payment. It was very nice to work with them."

Paul Alp

February 3, 2023

5  out of  5 rating by Paul Alp
"Excellent, responsive, and friendly service!"

Sairam Kammili

January 30, 2023

5  out of  5 rating by Sairam Kammili
"Been with statefarm for more than 4+ years @Kaleb Muse was amazing, he helped me through home and car insurance. I don't need to worry about anything like submitting docs and stuff he had taken care of everything for me 😊 with a very short email. I really appreciate your dedication towards my requests that u handled so far."

zibai Zhen

January 27, 2023

5  out of  5 rating by zibai Zhen
"(Translated by Google) Yusheng also helped me deal with insurance at night and told me to steer clear this discount (Original) yusheng 晚上还帮我处理保险和告诉我steer clear这个折扣"


January 20, 2023

5  out of  5 rating by Jo
"Excellent service! Price is reasonable, Gaby Villanueva are one of the stuff who assist me and always available to response with her professional manners. Thank you State farm!"

Xuemei Wang

January 12, 2023

5  out of  5 rating by Xuemei Wang
"Yusheng is a very professional and responsible person."

Xiaoying Yu

January 6, 2023

5  out of  5 rating by Xiaoying Yu
"(Translated by Google) Yusheng is considerate in service and handles customer issues in a timely manner, thank you (Original) Yusheng 服务周到 及时处理客户的问题 谢谢啦"

Mei Li

January 6, 2023

5  out of  5 rating by Mei Li
"(Translated by Google) yusheng huang, he is really professional and detailed to answer my questions and every time I encounter any problems, the first thing I think of is to ask him, especially for us new immigrants who do not understand the language and insurance knowledge It's really a great help for people, people are really super nice, 5 stars are too little for him! Friends who need car insurance can find him more (Original) yusheng huang,他真的很专业很详细的解答我的问题和每次遇到什么问题,第一个想到的就是问他,特别是对我们这些新移民来说,语言不通,保险知识不懂的人来说真是很大的帮助,人真的超级好,5颗星给他都觉得少了!需要车保险的小伙伴可以多多找他"

Laura Devine

January 4, 2023

5  out of  5 rating by Laura Devine
"I had a wonderful experience working with Sherry. I found her to be professional, knowledgeable and responsive. She provided a quote after our first conversation and now I am happily switching all of my policies to State Farm. Sherry did a great job of explaining the details and outlining the process; I would recommend her to anyone in the market for a new carrier."